Turn Off the power switch to the device you're having problems with. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. ). One guy did some network traces and found the Hue bridge doesn’t always advertise HomeKit protocol over local network. Select Settings, then select Light setup. That sensor can also trigger Hue lights inside your home to turn on in response to motion outside of it. An unknown error occurred…, Same here!! All you have to do is turn the hue bulbs off with a light switch or lamp switch. I spent hours on Twitter with Hue customer service and it went absolutely nowhere. The Hue Hub was connected into a node in one of the bedrooms. Once your device is back online, go back into in the page mentioned above and toggle Hue to the on position. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Hue lights. It’s almost impossible to avoid this kind of problem. We have fixed an issue that in some rare cases Philips Hue lights in show as “updating” or “no response” on Apple HomeKit when iOS device was connected over a cellular data network. Hi All, I’ve got a number of Phillips Hue bulbs in my house, connected directly to the Smartthings hub. Now all hue bulbs will show "No response" but will work perfectly fine. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Once you do, you’ll need to recreate your HomeKit settings for your location from the Home app. You have added them but when it comes to turn them on and off the app says it cannot connect to that light bulb. Or sometimes it will even turn my lights on or off with no triggers. All of my Hue Motion Sensors would also stop responding. Lutron, Kwikset and ecobee is fine. Go into the Settings app on your device and tap on your account at the top of the screen. During such activity, the Hue dimmer switches would respond intermittently, or not even at all, and the Home app (HomeKit) on my iPhone listed some of the Hue lights with a “No response” status. Connected exactly as if it were another Hue light point, lights can be turned on & off via the app, voice, or Hue accessories. No Hue Connection. Tap on it and confirm that you want to delete your home. Just assigned a static IP - fingers crossed. iPhone stuck in Recovery mode? Will update later. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. The Hue Smart Plug extends your Hue ecosystem to non-connected lighting. So far, several hours later, disabling HomeKit Hub on Apple TV has fixed the problem locally in the house. One-time alarm sync: Users can say “Hey Google, Turn on Gentle Wake Up” which will sync their Philips Hue lights with subsequent morning alarms with the Google Assistant. I was completely shocked, but…, Top Apple HomeKit Compliant Gifts For The Apple Fan, 15 Ways to Get the Best Use of Siri on Your Apple Watch, How to Use An External GPU With Apps on Your Mac Computer, What Is Rosetta 2? Solved: MacBook connects to Wi-Fi but has no Internet connection. Haven't found a great solution other than giving it time. Will update if they get weird again. And it worked. Anyone else have issues with lights intermittently showing "No Response" in the Home App through iOS? One other thing here to take note of is how the hue light bulbs connect. I'm not sure either how apple TV posts into this, but that says connected too. If you are, you should see a link for iCloud in the second section of the page. They are all HomeKit compatible. It looks like it can't connect to my AppleTVs. You can add up to 50 Philips Hue lights and accessories to one Bridge. Here are 4 steps to fix it. When I leave my wifi my HomeKit app says 'no response' for all my philips Hue devices. I disabled HomeKit Hub on 4th gen Apple TV, rebooted phone, and now all bulbs are playing nice... for now. I have similar issues where SIRI says "Hue bulb xx not responding" yet it turns it on or off just fine. Instead, find the button on the bottom of the device marked “restore factory settings.”. THIS! I have been having the same problems, my hue lights seem to go "no response" intermittently and then come back after 10mins or so. Your Bridge has now been restored to factory settings. ... Dec 4, 2016 4:54 PM in response to David Carolan In response … All the listed devices say “no response” but they work on my Google home or in the manufactures app. Found lots of threads describing the same issue, but never any solutions. Why is my iPhone 11 or XS/XS Max/XR Display so dark and dim? Make sure none of your lights show errors. Latency/lag on response of lights etc is unusable. When you set up your Philips Hue Bridge, you’ll also … For all my Hue lights, I sometimes get the 'No Response' on my iPad whilst my iPhone is connecting normally. In the Home app, click on the Home icon at the top right. Works fine on my local wifi and every time within Hue app. If my iPad is connected to the extender, that's when I get the 'No Response'. Have you tried switching off your lights without using the Philips … If i turned light off in this delay, there is no response from light. My HomePod and apple tv 4k are both on 13.3. If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. They almost always come back into connection. Described well here: https://developers.meethue.com/content/homekit-no-response-issue. iPad vs MacBook: Should You Buy the iPad Pro or the New MacBook Air? Read somewhere to try disabling the Alexa Hue Skill. @Wildcat_1 @tweethue ever since the Hue adaptive lighting FW update, the response times of your products in Homekit has gotten terrible. Try the following troubleshooting tips to resolve the issue. But the moment the downloads were finished, the Hue system would return back to normal. The problem obviously lies with Hue and/or it's connection to outside my network. Interesting. My home: – Phillips Hue lights – Meross garage door opener – Apple TV 4 – Apple TV 4K – 3 Google WiFi points (on of them is OnHub) Steps I’ve taken: – Power cycled all the things Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. I get the same thing. My Hue is constantly like this when accessing home app from remote location. Fix Message App Problems, What is the difference between the iPads Magic…, Common iOS 12 Problems - A Comprehensive…, I love using voice memos, but in the case of longer memos–15 minutes or more–I often can’t replay them entirely.…, I tried DFU/restore but end up with error The iPhone [device name] could not be restored. Get To Know Your New Mac, How to Stop Your Mac From Updating to macOS Big Sur. One of the bulbs has stopped responding, when I go into the Smartthings app and try and turn it off or on, it just says TURNINGON or TURNINGOFF and doesn’t do anything, if I scroll up or down on my devices it goes back to showing OFF, but the bulb is on. Philips Hue is killing off support for the original Hue Bridge. In HomeKit is everything OK. have two lights directly in HK, both disabled in LAN control and also override in config.json ("ignored": true). I get this often. HomeKit (iPhone) occasionally reports Hue lights as not responding, but Hue app and Google Home have no problem. Go to your Philips Hue Bridge and make sure you don’t disconnect it. Tried that, rebooted router, no issues yet. April 24, 2019. You can confirm that the Home app is working with your iCloud account by tapping on iCloud from this page and looking for the Home app toggle. If you go into the hue app the out of home connection is fine and my ihome and august devices are unaffected. By default, these updates should be installed automatically, but like all technology, nothing works correctly 100 percent of the time. Press question mark to learn the rest of the keyboard shortcuts Go into the Settings app under Privacy > HomeKit. Next, confirm that you’re logged into your iCloud account. I have a bunch of brands of homekit stuff and the phillips hue is the worst of the bunch with this nasty "No Response" issue. Hi, like countless others, I experience issues with (different brans/types) of HomeKit devices being listed in the Home app as either "updating" or "no response" while they still work in their native apps (e.g. But 1 light is still visible in UI-X and also in HomeKit. Wifi on the phone and then turning it back on fixes it Hue control! I hate this and it went absolutely nowhere Max/XR Display so dark and dim found the Hue app showing no! I spent hours on Twitter with Hue customer service and it makes me feel like Hue... 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